Demanding better mail service in Queens

By U.S. Reps. Joseph Crowley, Gregory Meeks and Grace Meng

A letter to Postmaster General Megan J. Brennan:

We write to you regarding the ongoing and serious problems with mail delivery in our congressional districts in Queens.

It has come to our attention from our constituents that mail delivery standards throughout Queens are not meeting even the most basic expectations. Many of our constituents report severely delayed mail, sometimes taking weeks to arrive, significant problems with package delivery, and frequent delivery of incorrect mail addressed to individuals who live many blocks away. In addition, many of our constituents have complained about poor customer service provided by their local post offices. These inadequate delivery standards existed even before Winter Storm Grayson, and they are frankly unacceptable.

As you know, New Yorkers rely on the United States Postal Service as an effective and dependable means of communication. Essential matters, such as Social Security benefits, bills, vital medical prescriptions and equipment, government-issued identifications and financial documents, are processed and delivered by USPS every day. It is critical that USPS maintain reliable mail delivery service. The current mail delivery problems plaguing the residents of Queens must be addressed immediately.

We thank you for your immediate attention to this matter, and we look forward to your response detailing a course of action to mitigate mail delivery issues in Queens. We are happy to answer any questions you may have regarding this matter, and your staff may reach Genevieve Morton of Rep. Meng’s staff at 202-225-2601 or genevieve.morton@mail.house.gov, anytime.

U.S. Rep. Joseph Crowley

U.S. Rep Gregory Meeks

U.S. Rep. Grace Meng

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