BY ECLEEN CARABALLO
At times the question isn’t “what do we need?” but “where can we find it?” and “how soon can we have it?”
On Thursday, Queens Library’s vice president of digital strategies and services, Kelvin Watson, and the CEO of Zendesk, Mikkel Svane, launched the “Where in Queens” website to meet those needs and provide simple answers.
The “Where in Queens” app and website is a mobile-optimized portal which aims to connect users with social services closest to where they are. Specifically, it provides information regarding shelter, food, medical, legal, technology and education.
The local services, which include emergency housing, health care and food pantries, are geared toward assisting the underprivileged community, and all of the services are tailored specifically to meet the needs of Queens residents. This new and seemingly useful website was described by Queens Library’s Interim President and CEO Bridget Quinn-Carey as “the next generation” of their former award-wining Community Resources Database created in the late 1990s.
LinkSF, the first mobile website to connect homeless people with lifesaving services, was the basis and inspiration for Mikkel and his team and Zendesk when it came to creating “Where In Queens.”
The website is accessible to any Internet-connected device, including mobile phones, and can be found at www.whereinqueens.org. For more information on the services it has available, visit the Queens Library website at www.queenslibrary.org.