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City Cadillac, Buick and GMC is all about the customer

With its reputation as the number one Cadillac, Buick and GMC dealer in the five boroughs, City Cadillac Buick GMC (CityCBG) has been serving New Yorkers for over 17 years.

According to Customer Service Manager Sharon Regan, CityCBG is now the largest Certified Cadillac Buick and GMC Certified Service Center with the highest customer satisfaction rating and has the most certified, trained technicians on site. CityCBG has gone through dramatic changes since its opening 17 years ago with President Sam Fox, starting as a Cadillac Oldsmobile dealership and witnessing the coming and goings of different brands under the General Motors name. City Cadillac Buick GMC can service and welcomes all GM brands, now as an Authorized Service Provider for Hummer, Pontiac and Saturn vehicles as well.

CityCBG recently remodeled its service center with a grand opening event planned for mid-June. City has doubled the number of actual service bays so customer vehicles get in, get repaired and are back on the road faster. The Service Welcome Area has also been revamped, and the customer lounge now offers fresh coffee, danish, and fruit everyday as well as Wi-Fi Internet access and television to make customers’ time as pleasant as possible. For the customers in need of relaxation, they are also planning a complimentary relaxing chair massage and shoe shine in addition to a courtesy car wash.

“Everything is all about the customer,” said Regan. “They’ve really helped us become what we are today.”

Complimentary tire rotation is offered to all customers at CityCBG with additional coupons available by visiting citycaddybuickgmc.net. For more information, visit their web site or call 866-590-2588. – Alexa Mae Asperin