Local residents looking for employment will now have even more opportunities at the Aqueduct Racino, after the company developing the site announced it is raising the number of permanent positions by more than 25 percent.
Resorts World New York will now employ a total of 1,150 workers – 350 more than it originally expected to employ. Michael Speller, president of Resorts World Casino New York, said that the increase in job hires is meant to enhance the overall experience for visitors.
“We want to bring quality jobs to Queens and produce a top-flight facility – two goals that go hand-in-hand,” said Speller in an announcement on May 17. “We saw the potential to enhance aspects of our facility and the best way to do that is by creating a more robust workforce. With additional staff comes superior customer service and an overall better experience for our guests. Additionally, more positions mean more job opportunities for local residents looking for work. This is a big step in our goal to help revitalize the Queens economy.”
The bulk of the additional 350 employees will work in the facility’s food and beverage, customer service and security departments.
Kevin Bogle, vice president of human resources, wanted to make it clear that Resorts World is hiring locally first. Not only that, but that the company is also working very closely with employment centers who can help identify local job candidates who Resorts World might not reach on its own.
“Our goal is to create a facility where customers will be hosted by a knowledgeable and attentive staff in an environment that is welcoming and safe,” said Bogle. “We have decided that bringing more people from the local neighborhoods is the best way to accomplish this goal.”
Resorts World officials said that by creating an outreach network fostering community participation, the casino is bettering its chances toward recruiting the most talented workforce in Queens and New York at large.
Job applications may be submitted through the “careers” section of Resorts World’s web site, www.rwnewyork.com, and the company soon plans to announce local job fairs, which are expected to bring in even more potential employees.
Since launching its hiring process for permanent positions on May 10, Resorts World has received more than 600 applications – 450 in one week alone. The company’s web site will be updated weekly with new positions.