Fidelis Care expands its reach with new office in Rego Park

The new Fidelis Care storefront in Rego Park. (Photo courtesy of Fidelis Care)

Fidelis Care opened a new community office in Rego Park to expand its reach in helping people understand their individual healthcare options. 

Fidelis Care is a New York state-based organization that offers affordable health insurance to over 2.3 million people statewide. Rego Park Chief Member Engagement Officer Pam Hassen said that community offices are essential as they try and help as many people get coverage as possible. 

“We have found that having offices in the community has been instrumental in helping people understand the different options for healthcare coverage,” Hassen said. 

Fidelis Care has been in the Rego Park area for about 25 years but recently moved just two blocks away from its original location. The new location is at 95-01 63rd Dr.

Hassen said that educating the community on what healthcare options are available to them has never been more important as things have changed with the American Rescue Plan (ARP) legislation.

The ARP, signed by President Joe Biden, lowers the cost of health insurance and offers more pathways for affordable health coverage.

“We encourage people to call or come in, there are a lot of changes with health care with [ARP] so we are happy to help people from the community understand their options,” Hassen said. 

Fidelis Care representatives will be able to help residents get low-cost coverage through the New York State of Health. ARP allows more people to get covered, especially people who make a higher income who were previously ineligible. 

Fidelis Care has two other Queens offices in Flushing and Jamaica and 27 total offices across the state. 

“It really provides a good opportunity for one-stop shopping,” Hassen said. “It’s for member services, inquiries and for new potential members.”

For more information, or to make an appointment, individuals may call Fidelis Care at 888-FIDELIS (888-343-3547); TTY: 711. The latest Community Office and StreetSide schedules are available at fideliscare.org/offices.