This summer, many students will join the workforce as interns, and new college graduates will begin full-time positions. Both mark an important transition from student to professional, which can be both exciting and scary.
There are a number of things you can do to calm your nerves and present yourself professionally and confidently – to get your career on the right path and make a strong impression.
Prepare: Before you start your position, secure information such as start date, hours, dress code and documents you need to bring on your first day from your supervisor or a human resources representative. Brush up on some facts about the company: products, locations, key staff, etc., so you’ll be familiar with the company ‘lingo’ as you are being oriented.
Button it up: Dress up rather than down. If you’re told to dress “casually,” wear business casual clothes (button-down shirts and slacks are fine). Save your beachwear or stylish garb for the weekend. Get noticed as the new intern or employee who is professional and takes work seriously.
Know your boss: Bosses have various work styles. Some will give you detailed instructions; others may give general information and expect you to figure things out. Some may be warm and friendly, others more distant. Communication styles also vary. Some bosses like face-to-face communication; others may rely mostly on emails. Recognize your supervisor’s preferences and ask for clarification if necessary. Even if you don’t like your boss’s style, remember that it’s important to speak positively about your boss. In fact, in any job or internship, your work should make your boss "look good," Also remember, he/she is there to assist you in your role-and he/she wants you to succeed. Before meeting with your supervisor, write down your questions/concerns to organize your thoughts and ensure they are addressed. This brings me to…
Write it down: It’s essential to use a notebook at work to organize and record information you will be receiving, which will be a lot. Label each page with date and topic. Especially when meeting with your supervisor and attending meetings, you should always bring and use a notebook. It’s professional and necessary. Chances are important things will be discussed that you’ll need to remember!
Make Connections: Introduce yourself to colleagues, including staff in other departments. Folks will be pleased to meet and welcome you and will be impressed with your professionalism.
Ask Questions: Asking questions shows you are eager to learn and engaged. If you have questions about your assignments, try to offer a solution – rather than just present a problem. For example, “the client has not returned my call, so I plan to e-mail him again tomorrow-do you think that’s the best approach?” Also, identify staff other than your boss who can assist you.
Follow your own compass: Workplaces are complex. It’s important to use your good judgment and instincts. People may give you bad advice. For example, other interns/workers may be using Facebook while working and assure you it’s ok. Don’t assume you can. For all you know, these folks may be about to get in trouble for doing it. When in doubt, always ask your supervisor. Don’t gossip. Think about how you want to be noticed and remembered. Be proud of your accomplishments and professionalism!
Stephanie Steinberg is Assistant Dean, Career Services and Senior Year Advising at Long Island University, Brooklyn Campus. She also serves as Co-Chair of the Workforce Readiness Committee of the association, Human Resources/NY. Stephanie has worked as a Human Resources manager in a number of industries, including publishing, advertising and non-profit. She is passionate about helping people determine their career interests, conduct productive job searches and succeed in the workplace.
