Vaughn College, in partnership with the Queens Chamber of Commerce, hosted an engaging panel discussion on Wednesday, Nov. 13, spotlighting the transformative role of artificial intelligence (AI) in aviation.
Vaughn College of Aeronautics and Technology is a private institution located near LaGuardia Airport in East Elmhurst. Known for its strong focus on aviation, engineering, and technology, it offers a range of programs designed to prepare students for careers in high-demand industries.
The event brought together key leaders from LaGuardia Gateway Partners and JFK International Air Terminal (JFKIAT) to explore how AI is reshaping airport operations as the industry experiences record passenger volumes and an ongoing demand for skilled aviation professionals.
“It’s an exciting time for the aviation industry because the opportunities are endless,” said Dr. Sharon DeVivo, president and CEO of Vaughn College. “With more than one million aviation jobs likely needed over the next decade and as airports see record volumes of passengers, the use of AI and machine learning to manage airport operations from the employees who run the airport to the mechanics who maintain the planes and the passengers that travel on them will become even more important,” highlighting the significance of this technological shift.
Panelists Suzette Noble, CEO of LaGuardia Gateway Partners, and Roel Huinink, president and CEO of JFKIAT, discussed how AI is enhancing the passenger experience. From tracking luggage to optimizing security checkpoint operations, AI-driven solutions are revolutionizing behind-the-scenes processes. “In the early hours of the morning, we use AI to determine the need for additional security lanes, keeping lines moving and improving passenger flow,” said Noble.
AI’s applications extend beyond security. Noble noted how digital tools are reducing lost luggage incidents, including strollers and wheelchairs, and enhancing customer service through digital assistants embedded on LaGuardia Terminal B’s website. Similarly, Huinink emphasized the role of AI in streamlining employee management and training, ensuring operational efficiency.
Dr. DeVivo also announced Vaughn College’s proactive approach to integrating AI into its curriculum, including a new computer science bachelor’s degree with AI and cybersecurity concentrations. “Recognizing the need for understanding AI has led Vaughn to begin integrating courses around AI across all programs. Additionally, we continue to work closely with our local airports, terminal and industry partners to ensure our students have the skills they need to succeed,” she said.
The panel concluded with a discussion on AI’s future in aviation and beyond, featuring local Queens entrepreneurs. Participants examined how these innovations are poised to shape not only the aviation sector but also broader industries.
For more information on Vaughn College’s programs or to register for its Dec. 7 Open House, visit vaughn.edu.
