Knowing when the next J/Z train will arrive in either Jamaica, Richmond Hill or Woodhaven shouldn’t be a mystery anymore.
The MTA announced on Thursday that it has started providing real-time information on J/Z service through its app and at station countdown clocks throughout the line. The D and F trains have also been added to the real-time information system.
According to MTA Chairman Joe Lhota, NYC Transit developed its own beacon technology using Bluetooth devices and Wi-Fi networks to enable commuters to track train arrivals. The authority installed LCD screens at each station’s mezzanine and platform to provide real-time data on arrival times. Customers can also access the data through the SubwayTime app, available on smartphones.
“Real-time arrival information is no longer just a nice amenity to have – it’s a necessity at a time when our customers are accustomed to having access to information in their hands almost immediately,” Lhota said. “This is just one of many improvements we’re making to ensure that our customers are getting the clearest, most up-to-date information about their commute.”
Real-time arrival information is now available at 419 of the 472 New York City subway stations. The MTA hopes to have it available at all stations before the end of this year.
