By
Emergency Dispatch Center: 911
City General Helpline: 311
EMERGENCY SERVICES
Battery/Abuse (for women and men): 800-621-HOPE
Child Abuse Hotline: 800-342-3720
Con Ed Emergency Gas & Electric: 800-752-6633
Dental Emergency Service (Weekends only): 718-454-8344
Emergency Children's Services: 646-935-1446
Fire Department: 718-847-6600 or 911
Keyspan for gas emergencies: 718-643-4050
Long Island Power Authority (LIPA) / Brooklyn Union Gas (BUG) Emergency Info: 800-490-0025
Poison Control Center: 212-340-4494
Crisis Helpline: 212-532-2400
Life Net: 800-543-3638
OTHER SERVICES
Abandoned Buildings
To report abandoned buildings: 311
Abandoned Cars
To report abandoned vehicles: 311
AIDS
To get AIDS/HIV information: 800-TALKHIV; Health AIDS Hotline: 212-447-8200
Airplane Noise
To file an airplane noise complaint, call the Federal Aviation Administration: 800-322-7873
Airports
General information for JFK International Airport: 718-244-4444
General information for LaGuardia Airport: 718-533-3400
Alcoholism
Alcoholics Anonymous: 718-520-5021
Social Services Alcoholism Service: 212-252-7022 or 1-800-56 SOBER
Intergroup: 212-647-1680
Animal Rescue
To contact Animal Care and Control: 212-788-4000
Arson
To report a suspected arson: 718-722-3600
Asbestos
To report illegal asbestos removal:
Bar Association
To get referrals from the Queens Bar Association: 718-291-4500
Beehives
To get a beehive removed: 718-520-5341 (low wasps nests)
Birth Certificates
To obtain a copy of a birth certificate through the Department of Health: 212-788-4520
Borough President Helen Marshall
To reach the Borough President's Office: 718-286-3000
Buildings Department
Customer Service: 718-286-0600
Bus Schedules
MTA Travel Information line: 718-330-1234
For MTA LaGuardia Depot (formerly Triboro Coach Corporation): 718-335-1000
Business Assistance
To get business help from the city: 212-618-8845
Cancer
To reach the national cancer hotline: 800-4-CANCER
Child Abuse
To report child abuse or neglect: 800-342-3720
City Collector
To contact the city collector call: 718-935-9500
Community Boards
To find your local community board, call: 718-286-2900
Con Edison
For electric service and to report electric problems: 800-75CONED
Consumer Hotline
To report a consumer problem, call: 311
Contractor Problems
To file a claim against a contractor: 311
County Clerk
To contact the Queens County Clerk: 718-298-0600
Courts
Queens County Civil Court: 718-262-7100
To file a claim in Small Claims Court: 212-791-6000
Crime Victims' Hotline
To receive help and referrals for crime victims: 212-577-7777
New York State Crime Victims Board: 800-247-8035
Day Care
To get a listing of day care programs: 718-520-8548
Death Certificates
To get a death certificate, call the Department of Health: 212-788-4520
Dental Referrals
To obtain emergency dentist referrals: 718-454-8344
Disabilities
Mayor's office for people with disabilities: 212-788-2830
To get disabled parking permits, call the Department of Motor Vehicles: 718-433-3100
Disabled Transportation
To get reduced fare bus/subway passes, call the MTA: 718-243 4999
To obtain an Access-A-Ride application: 646-252-5252
Discrimination
To report discrimination, call the Human Rights Committee: 212-306-7500
District Attorney
Call Queens District Attorney Richard Brown: 718-286-6000
District Attorney's Squad (Hot Line): 718-286-6580
Dog Licenses
To get a license for your dog: 212-676-2100
Domestic Violence
To report and get help for domestic violence: 800-621-HOPE
Drug Abuse
To get help for drug abuse: 718-661-4003
Drug Abuse Treatment Information (OSAS): 800-522-5353
E-Z Pass
To get E-Z PASS applications: 888-AUTOTOLL
Elder Services
Dept. for the Aging: 212-442-1000
To find out about legal services for the elderly: 718-286-1500
Elections
To contact the Queens Board of Elections: 718-730-6730
Employment
To contact the Queens Workforce1 Career Centers: 718-557-6755
To contact the NYS Department of Labor: 800-HIRE-992
To contact the Department of Employment: 212-442-2356
To get job referrals: 718-523-4312
To file a complaint with OSHA for job safety: 718-279-9060
To start a business in New York: 800-STATENY
To file for unemployment benefits: 888-209-8124
Environmental complaints
Dept. of Environmental Protection: 718-595-7000
To file air, water, sewer and noise complaints: 311
Excavations
To report planned excavations: 800-272-4480
Fire (Non-emergency)
To get information from the Fire Department of New York: 311
Fishing Permits
To get fishing permits: 718-482-4900
Food Complaints
To file a food complaint: 311
Health Department: 212-788-4646
Food & Drug Administration
Food & Drug Administration: 718-340-7000
Food Stamps
To get food stamp applications: 212-894-8055
Fraud
To report fraud in city government: 212-825-5959
To report public assistance fraud: 212-825-5959
Garbage
To file a garbage removal complaint: 311
Graffiti
To report graffiti: 212-NEW-YORK
To file a quality of life complaint: 212-NEW-YORK
If you see graffiti being done, call 911. You can also call 311 to report graffiti.
Health
Health Department complaints: 212-442-9666
Heat & Hot Water
To file heat and hot water complaints: 212-NEW-YORK, or 311.
Homeless
To file a complaint against the homeless: 311
Housing
To file a complaint about housing conditions, call the NYC Housing Authority: 718-657-8300
For Section 8 and Housing Applications, call the NYC Housing Authority: 718-657-8300
Attorney General for Co-ops and Condos: 212-416-8121
Building Inspectors: 718-286-0600
Central Complaints Bureau (Repairs): 718-592-5757
Code Enforcement: 718-286-0800
Emergency Housing/Relocation (after 5 p.m.): 212-289-8000
Fair Housing: 800-669-9777
Housing Authority Applications:
Housing, Preservation & Development: 311
Technical Service: 212-863-5000
Real Property Assessment: 718-935-9500
Rent Administration Info: 718-739-6400
Rent Increase Exemptions (Seniors): 212-442-1000
Section 8 Housing Applications: 212-306-4113
Income Maintenance
Call your local office – Jamaica: 718-523-3085; L.I.C.: 718-784-6766/67; Rockaway: 718-318-4110
Immigration
To call the U.S. Bureau of Citizenship and Immigration Services: 800-375-5283
Insurance
To file insurance policy complaints: 212-480-6400
Lead Poisoning
To get information about lead poisoning: 212-BAN-LEAD
Legal Aid
To contact the Legal Aid Society: 347-245-5132
Library, Queens branches
To find local library branches: 718-990-0700
Lottery
To get winning lottery numbers: 718-976-2020
Manhole Trouble
To report a misplaced cover: 718-DEP-HELP
Managed Care
To contact the Managed Care hotline: 800-206-8125
Marriage Licenses
To obtain a marriage license: 718-286-2829
Medicaid
To get Medicaid info: 718-291-1900
Medicare
To get Medicare info / reduced fare passes: 800-772-1213
Mental Health
To get help for the mentally ill: 212-219-5599
Dept. of Mental Health: 212-219-5504
Movies
To get listings, call Moviefone: 718-777-FILM
Pest Control
To find out about pest control call: 718-956-7103
Parking Violations
For information on parking violations call: 718-225-5368
Parks and Recreation
To get information from the Department of Parks and Recreation: 718-520-5900
Passports
To obtain a U.S. passport: 212-206-3500
Poison
To contact the Poison Control Center: 212-POISONS
Police
To get general information from the New York Police Department: 646-610-5000
To file a complaint about the New York Police Department: 212-442-8817
Potholes
To report a pothole: 718-225-5368
Planned Parenthood
For information on Planned Parenthood: 212-274-7200
Public Advocate
Call Public Advocate Betsy Gottbaum's complaint line: 212-669-7250
Public Assistance
To get information about public assistance: 718-291-1900
Public Housing
To get an application for public housing: 718-286-7500
Railroads
To get Long Island Rail Road schedule info: 718-217-5477.
To get Metro-North schedules: 212-532-4900
To get Amtrak schedules: 800-872-7245
Recycling
To get recycling information: 718-298-7300
Rent
Division of Housing of Housing and Community Renewal's rent information line: 718-739-6400
Restaurant Complaints
To file a complaint against a restaurant, contact the Department of Health: 212-442-9666
Rodents
To report rats or pests on public property: 212-442-9666
Sanitation
Sanitation Action Line: 212-219-8090
Schools
Public schools district affairs line: 718-935-3910
Chancellor: 718-935-2794
Sewer
To report a clogged sewer: 718-337-4357
Sexually Transmitted Diseases
For treatment, call the STD hotline: 800-227-8922
To get STD information and education: 212-788-4415
Sherrif
City Sheriff Queens County office: 718-803-3091
Social Security
To get Social Security information: 800-772-1213
To get an application for Social Security Insurance: 718-291-1000
Social Welfare
Queensboro Council for Social Welfare: 718-468-8025
Street Lights
To report a broken street light: 718-CALL-DOT
Subway Schedules
To get subway schedules from the Metropolitan Transit Authority: 718-330-3322
Suicide
To contact the Suicide Prevention hotline: 212-673-3000
Tax
To get tax forms from New York City: 718-935-6114
To get tax forms from the Internal Revenue Service: 800-Tax-Form.
To get tax information from the Internal Revenue Service: 800-829-1040
For real estate property tax information: 718-935-9500
Taxpayers Assistance Unit: 718-935-9500
Taxis
To file a complaint against a taxi driver, call the Taxi & Limosuine Commission: 212-302-TAXI
Taxi Commission (Queens): 718-391-5500
Tenant Issues
To get help for tenant problems: 718-262-7145
Towed Cars
To track down a car if it has been towed: 212-869-2929
Traffic Problems
To file a complaint about broken traffic lights or missing signs: 718-225-536
Traffic Violations
To contact the Traffic Violations Bureau: 718-488-5710
Trees
To report tree problems: 800-201-PARK
Veterans
Veterans' Information: 718-459-1828
Voluntary Action
Mayor's Voluntary Action Center: 212-788-7550
Voting
To register to vote and find polling places: 718-392-8989
Water Meters
To complain about a water bill: 718-595-7000
Workmen's Compensation
To file a claim for workman's compensation: 800-877-1373
Youth Intervention
To reach the NYC Youthline: 800-246-4646
Zoning
To apply for zoning variances: 212-720-3370
(This list was compiled from the Web sites of the Queens Borough President and the City of New York.)
