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MTA Aims to Cut Wait Times on 7 Line

Photo: iStock

May 19, By Michael Florio

The MTA is launching an action plan to cut wait times for riders on the 6, 7 and F trains.

The plan aims to combat train delays that lead to a large build up of riders at various stops, causing even longer delays as many riders attempt to squeeze on at each stop.

The MTA said that train doors open on average between 30 and 45 seconds to allow passengers to exit and enter the train. However, with large ridership, the number of seconds increases, therefore slowing down trains.

The plan to cut wait times was discussed yesterday at a MTA and New York City Transit committee meeting.  A video of the meeting can be seen above and the plan for these three lines is discussed at the 1:18:40 minute mark.

The meeting addressed how the MTA plans to combat delays.

The MTA discussed how dispatchers will have camera feeds that will notify them of large crowds on given platforms. This will help increase their awareness of any upcoming problems that may cause future delays, the agency said.

The MTA also said that there will be additional personnel equipped with mobile devices to notify the dispatchers of customer incidents.

The agency said it will enhance its inspection of those sections of a given line that are known to have the highest number of problems.

“The purpose is to identify any clear conditions that could lead to any future disruption in service,” said Joe Leader, with the MTA.  “It reduces the chances of any unplanned incidents.”

These delays not only slow down the trains behind. However, they delay the trains in front, as the MTA aims to pick up more riders ahead.