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Mets introduce new loyalty program designed to reward fans

program
QNS file photo

The New York Mets announced the launch of Mets Connect, the team’s first-ever loyalty program, on Monday, Aug. 12.

Mets Connect is designed to provide fans with unique offerings and experiences throughout the remainder of the 2024 season. It is meant to help bring them closer to the team they love.

For the remainder of the 2024 season, fans can earn points through single-game ticket purchases, scanning tickets for entry to games, food and beverage purchases at Citi Field, merchandise purchases at the Team Store, and playing interactive games on the MLB Ballpark app. By earning points and moving up the program tiers, fans can unlock free ticket and concession benefits, as well as redeem points for various rewards, ranging from VIP access to events, exclusive ballpark experiences and a video appearance from Mr. and Mrs. Met, among other prizes.

“The Mets are continuously evaluating and exploring new ways to enhance the fan experience, and Mets Connect provides a unique opportunity to engage with our fans, both in the ballpark and at home, in a more personalized manner than we have in the past,” New York Mets Chief Marketing Officer Andy Goldberg said. “We wanted to create something that was easily accessible to our fan base across the country and not only those that join us at the ballpark.”

Fans can join this program through the MLB Ballpark app to immediately become eligible to earn points. Points can be obtained through purchases at Citi Field by scanning a digital membership card or digitally by participating in digital games.

“The power of this platform is the opportunity to learn far more about our fanbase from simply rewarding our fans for activities they already do. We have one of the most passionate and engaged fan bases in all of sports, and this rewards program is one of the next steps in the ongoing transformation of the fan experience,” Goldberg said.

In addition to the MLB Ballpark app, fans can enroll in the program by going to www.metsconnect.com.