Dear Editor:
Queens has a major problem. Public and private transit was shut down for hours on Cross Bay Boulevard on Friday, May 18, due to an extremely bad accident that stopped all southbound traffic.
Buses could not get through southbound traffic. MTA’s 511 hotline gave no information to help commuters. Radio station 1010 WINS kept saying at 11:01 p.m. Cross Bay Boulevard as closed southbound near the accident.
In fact, however, one northbound lane was opened for southbound traffic. I personally observed this situation .
When did they open this northbound lane for southbound traffic?
Why can’t we communicate and coordinate better? I’m sure the MTA will blame the Police Department for stopping traffic. There is no accountability.
Could we get a report from the MTA regarding this incident? What was done to help commuters get home? What time did traffic shut down and what time did service resume?
We need to speak to a supervisor immediately, not get a useless message days later. You can talk to a manager anywhere else except the MTA. Why? The MTA can’t and won’t help the public.
This is why people don’t take public transit, and this is another reason why people leave and stay away from Rockaway. This must change.
Philip McManus
Queens Public Transit Committee
Rockaway Park
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